My regular customers come first.   No new customer gets special treatment in exchange for their business.   They get no discounts or special treatment.  My regular customers get those things.   I've started a regular customer program.   It rewards my regulars.   This website is your local corner bar.   Its not Applebees.   I know my regulars.  I know their names, their address, and what they order.   They are the reason we are going into our 26th year as the last small adult DVD site that's left and we aren't going anywhere.   Regulars will soon get an email letting them know about specials sales and discounts.   If people become regulars we will be happy to welcome you to the family.   All these things take programming.  Lots of it and its expensive.   Im working on it and I will have it done soon.