Customer Service as of 06-17-25

Customer Service Center

All customer service requests must be submitted through one of the options on this page. There are no exceptions.

We do not provide customer service through email, and we do not offer phone support.

Our goal is simple: keep prices low, ship orders quickly, and continue adding the DVDs our customers want.

Please select the option below that best matches your issue.

WHEN WILL MY ORDER SHIP?

Most Regular Site orders ship within 1-2 business days.

Large orders may require additional processing time.

Please do not submit a status request unless it has been more than 3 business days since your order was placed.

Wholesale orders ship within 7 business days or less.

Please do not submit a status request unless it has been more than 7 business days since your order was placed.