Return Policy

This is the policy and this is it.  There is not another option.

You mail it back.   If you order frequently, I suggest waiting and doing it once a year.

If you don't order often the cost to mail something back from the post office is $4.47.   Tell them its media mail and do not accept anything else.  If they make you send it any other way, then they are ripping you off.

Include a note or your invoice and explain the issue.  Don't assume we can connect your email and your return.  They are not connected.  

Mail your item to

QDD RETURNS
522 Whitford Hills Rd
Exton, PA 19341

If your plan is to say "If you don't do what I want, I won't order again", then just don't order, because we aren't going to do it.   We don't care if you order, because you are already demonstrated that you are a problem.   We will not be blackmailed into changing our policy.   We don't do this to be jerks.   We do this to protect our core customers that do follow all the rules and all the policies.   If I allow customers to negotiate the policy, I'm stealing from my core customer base.   It's not going to happen.  There is no customer that is big enough for us to compromise our policy structure.   No good customer has ever typed "I'm a good customer," but I have read it 1000 times.