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1. Guaranteed Shipping Dates (If your order is not on time get a credit on your account)

   Guaranteed USPS Scan-In Date This policy started on Monday 2/16 which is unfortunately a Holiday.  The first possible day for a late scan is this Saturday 2/21.   This new policy does not include older orders.   Any claims on orders placed...

2. New Customers

   New Customers: Please Read to Avoid Order Cancellation This page exists to set expectations clearly and prevent unnecessary issues. Shipping Times We do not offer guaranteed ship times. Shipping depends on many factors, including order size, order complexity, weather, workload,...

3. How long before my order ships?

   When Will My Order Ship? Most orders take approximately 4–5 business days to ship. If you want your order to ship faster: Place your order on Monday, Tuesday, or Wednesday. Order items that begin with an * (asterisk) whenever possible....

4. Customer Service XXXXXXXXXXXXXXXXXXXXXXXXXX

   What do you need help with? Select… Check Order Status I received the wrong order I received the wrong item An item is missing Item arrived damaged Something else Select your order Select… {% for order in customer.orders %} {{...

5. Tracking

   Orders Typically Ship in 1 business day.    This is not a guarantee.   There are factors we can't control when you are dealing with a short amount of time.   Power outage, failure of UPS or USPS to pick up or...