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IMPORTANT
All replies will be in the form of stock answers.
We DO NOT engage in back and forth conversations.
There are no exceptions.

Customer Service Center

Reprinted DVD Does Not Work





Change My Shipping Address

I acknowledge that the cart said to check my address 10 times and then check it again.

I understand if a package goes to the wrong address because of my mistake that I am responsible for it and not QDD.
We realize no matter how much we try to prevent mistakes we are all human and they still happen. We will make every attempt to change your address before the order ships.


Type the address exactly how it should be written on the package.
We copy and paste what you enter so it is impossible for us to make a mistake.


Any Other Issue

We realize an issue can be frustrating and people have bad days.

Aggressive or accusatory language does not get your help faster.

It will result in you being asked to send the request again.

Please just write a polite message that sticks to the facts of the issue.

The task is to get you help as fast as possible, not to start WW3.

Please help us help you by being polite and giving us the information needed to help you.




Frequently Asked Questions

  1. Shipping Times
    This is the time from purchase until it reaches the post office.
  2. Delivery Times
    This is the time from when the post office receives the item until it reaches you.
  3. Defective Items
  4. Credits
    An item is missing from your order and it says credit.
  5. Why can't I Combine Wholesale Items and Regular Items.
  6. Why won't you read or respond to my emails.